Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from securesupply.ca (the "Site").

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device. This includes details about your web browser, IP address, time zone, and some cookies installed on your device. As you browse the Site, we also gather information on the web pages or products you view, referral sources (such as search terms or external websites), and how you interact with the Site. This data is collectively referred to as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device that often include a unique anonymous identifier. Learn more or disable cookies at www.allaboutcookies.org.
  • Log files: These track actions on the Site and capture data such as your IP address, browser type, internet service provider, referring/exit pages, and timestamps.
  • Web beacons, tags, and pixels: These are electronic files used to record information about your browsing behavior.

When you place or attempt to place an order through the Site, we also collect specific details including your name, billing and shipping addresses, payment information (e.g., credit card numbers), email address, and phone number. This is referred to as "Order Information."

When we mention "Personal Information" in this policy, we are referring to both Device Information and Order Information.

2. How We Use Your Personal Information

We use Order Information to:

  • Fulfill and process your purchases (including payment processing, shipping, and confirmation emails)
  • Communicate with you
  • Screen orders for fraud or potential risk
  • Provide you with marketing or promotional content in line with your preferences

We use Device Information to:

  • Screen for potential fraud and security risks (especially your IP address)
  • Improve and optimize our Site (such as analyzing customer behavior and assessing the effectiveness of our marketing campaigns)
  • Serve targeted ads and retargeting campaigns where applicable

3. Sharing Your Personal Information

We share your Personal Information with third-party service providers to help us operate the Site effectively. For example:

We may also share your information to comply with applicable laws and regulations, respond to legal requests (e.g., subpoenas, warrants), or to protect our rights.

4. Behavioral Advertising

We may use your personal information to deliver relevant advertisements and marketing messages. Learn more about how this works at the Network Advertising Initiative’s educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising using the links below:

You may also visit the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/

5. Do Not Track

Please note that our Site does not change its data collection or usage practices when a "Do Not Track" signal is received from your browser.

6. Your Rights (For European Residents)

If you are a resident of the European Union, you have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us using the details below.

Please note that your data may be processed to fulfill contracts or pursue legitimate business interests. Also, your information may be transferred outside of Europe, including to Canada and the United States.

7. Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you request its deletion.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes to our practices or for operational, legal, or regulatory reasons. We encourage users to review this page periodically.

9. Minors

The Site is not intended for individuals under the age of majority in their legal jurisdiction. If you are a minor, please ensure you have appropriate legal consent or refrain from using this site.

10. Contact Us

For more information about our privacy practices, questions, or complaints, please contact us by email at info@securesupply.ca.